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I have an unrecognized charge on my account

If you have an unrecognized charge on your card from TotalVPN or and feel that you didn’t make this payment, rest assured, we are more than happy to refund it back to you and investigate how it could have occurred. TotalVPN provides VPN services, this enables our users to disguise where they are connecting to the internet from in order to access content they can’t normally and improve security, privacy and anonymity online.


Please email and we will investigate the charge and refund appropriately. Before contacting us just double-check with members of your household, or anyone with access to your payment method, to ensure they haven’t purchased our services without your consent.

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